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  • 16 Spray Street, Elwood, Victoria, Australia

16 Spray Street, Elwood, Victoria, Australia

16 Spray Street, Elwood, Victoria, Australia

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2 1 1 $490
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Reviews

Please be wary of this property. Along with its landlord and realestate, it is not worth your time or money. We moved into this property in November 2017, we had our 6 month old with us. We were... en
Please be wary of this property. Along with its landlord and realestate, it is not worth your time or money. We moved into this property in November 2017, we had our 6 month old with us. We were in the property a matter of 4 hours before we had a sewage river run through our hallway. We called the emergency plumber (who was on the list of emergency numbers the realestate gave us.) He advised that he could not make the call out until the realestate had approved it. He tried, I tried to get a hold of the on call person at Hodges. After numerous failed attempts at calling, I texted the number. Someone on the other end finally got back to me (via txt not call). She stated she would try and call the plumber to give the go ahead. Close to an hour later, we had heard nothing! I texted again. She responded after about 30 minutes telling us she couldnt get a hold of the plumber. This went back and forth back and forth for hours. She then told us, if we needed to use the bathroom Macdonalds wasn't far.... I'm sorry what?!? We have a 6 month old, its midnight and you wanted us to drive 5 minutes to Macdonalds if we need to use the bathroom? Mean while sewage water had damaged some of our belongings, including a brand new mattress. Finally at 1am a plumber came. He was plunging like a mad man but nothing was coming up. He mentioned he had visited our property previously. It was so loud that one of our upstairs neighbors came down to make sure we were ok. When we told her what was happening she said it has happened multiple times before and they just hadn't fixed it....again, what?!? The plumbing/sewage nightmare continues for the majority of our lease. We had plumbers come for a quote who end up taking our toilet off and at last minute I have to be out for hours with my baby. I had the head of the leasing department at Hodges tell me to sit in a cafe for 4 hours. When I mentioned I couldnt as my baby is not the best sleeper and we had been out 2 hours already. She persisted to say "what, you never leave the house? You stay at home ALL day everyday? My kids never slept either but my life didnt stop." The realestate essentially left us homeless. Putting us up in hotels but only approving a day or 2 at a time. As check out is 10am I was left to roam the streets and parks until 5pm most nights. We have no family in Melbourne so my husband sent our baby and myself to stay at my parents in QLD. we were there for 6 weeks.... between hotels and me staying at my parents we were out of our brand new, what we thought forever home until we were ready to buy for 3 months in total. We are finally out of this hell hole, a year of fighting got us no where. We know the problem isnt fixed as everything is a band-aid fix as to fix the actual issue will cost the body corp thousands. The cleaning after the multiple sewage over flows was not done appropriately and there was mould growing under the floor boards and around the skirting. The whole experience was a disaster and I pray the next tenants dont face the same anguish we did!! Renter beware.
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Hodges - Caulfield

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Rented: Nov 2017 - Nov 2018

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Average rating: 0.0 from 1 reviews.

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