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2/27 Cleone Street, Guildford, New South Wales, Australia

2/27 Cleone Street, Guildford, New South Wales, Australia

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2 1 1 $401
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I'm a property manager myself and I would never treat my tenants the way my Property Manager has done to us, we reported the beginning of a small leak on the ceiling of the 2nd bedroom in... en

I'm a property manager myself and I would never treat my tenants the way my Property Manager has done to us, we reported the beginning of a small leak on the ceiling of the 2nd bedroom in December 2014, I have regularly emailed the agent since this time providing photographic evidence of the increasing damage & spreading mould (despite regular cleaning) requesting an update as to when not only the leak but also the resulting damage will be rectified. I emailed the agent one month ago once again requesting an update and received the following response:
'Apologies, the roof?'
What I found laughable about this is that the roof is mentioned on more than one occasion in the same email trail.
This is not the only maintenance issue, there is a fire-rated door leading from the garage into the property - this door is split lengthways thereby making the door non compliant with Tenancy Regulations & effectively rendering the property a fire hazard.
Recently (about 3 weeks ago) one of the garage remotes ceased working - I replaced the battery but still nothing, I SMS'd and emailed the real estate requesting a new remote as soon as possible, no response received to date.
Now I admit that I did fall 2-3 weeks in arrears upon a change of employment (which being in the industry myself is not a good look) but I did keep in contact with the real estate throughout this whole period, paying the outstanding amount by instalment of no less than $100/f, I believe this has now been caught back up to date and have been requesting a copy of my ledger for the last three weeks and yet still no response.
When it comes to the maintenance issues - I'm not sure if it's the landlord or the real estate but if it's not the real estate the least they could do is let me know.
Not only that but I've also noted on more than one occasion payments that have been made have not been receipted for up to a week after the fact making my arrears appear to be worse than first thought.

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Rented: Aug 2013 - Sep 2015

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